MiU

Overview

‍Cocoa AI partnered with MiU, LLC—a global skills-based university collaborating with the US and Mexican governments—to revolutionize digital education. MiU's mission is to provide accessible training and job assistance via WhatsApp, and they aimed to enhance their offerings with state-of-the-art AI solutions.
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The Challenge‍

MiU sought to transform their educational ecosystem by launching several innovative services:
   •    AI Tutor: Personalized learning support available anytime.
   •    Course Video Production: Creating engaging content from scratch.
   •    Multilingual Course Delivery: Offering courses in multiple languages to cater to a global audience.
   •    24/7 Chatbot Support: Ensuring continuous assistance for learners.
   •    Resume Generator Service: Helping students craft professional resumes effortlessly.
   •    ID Verification Service: Providing secure and reliable identity validation.
To achieve these objectives, MiU needed to elevate their AI capabilities from a baseline state to a highly optimized, target-ready state.
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Our Approach

‍Cocoa AI implemented a comprehensive AI Readiness Roadmap that assessed MiU’s current capabilities and strategically guided them towards their AI goals. We focused on six critical pillars:
    •    Strategy: Developed a forward-thinking plan aligned with MiU's mission.
    •    Data: Enhanced data management practices to support AI-driven initiatives.
    •    People: Empowered teams through upskilling and stakeholder engagement.
    •    Infrastructure: Modernized technological systems to enable scalable AI solutions.
    •    Governance: Established robust policies and ethical guidelines to ensure responsible AI use.
    •    Culture: Fostered an innovation-driven mindset across the organization.
By defining a clear target score across these pillars, Cocoa AI transitioned MiU from a baseline state to a robust, AI-ready institution.
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The Results

‍After MiU achieved AI readiness, we developed a comprehensive AI implementation plan and enlisted essential partners, paving the way for MiU’s successful launch of:
    •    An intelligent, always-on AI tutor.
    •    A suite of original, high-quality course videos.
    •    Courses offered in multiple languages, broadening their global reach.
    •    A responsive 24/7 chatbot for immediate learner support.
    •    An automated resume generator that streamlines job applications.
    •    A secure ID verification service enhancing trust and safety.
This transformation not only elevated MiU's educational offerings but also set a new benchmark in digital training and job assistance.
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Conclusion

‍The Cocoa AI and MiU, LLC partnership exemplifies how a structured AI readiness strategy can drive innovation in education. By aligning Strategy, Data, People, Infrastructure, Governance, and Culture, Cocoa AI enabled MiU to deliver advanced, accessible, and secure educational services that empower learners worldwide.

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